PRIVACY POLICY

Velterra Drone Solutions

Privacy Policy

1. Who We Are

We are Velterra Drone Solutions, based in Victoria, Australia. We offer drone spraying, mapping, and broadcasting services.

2. Why We Collect Your Information

We collect your personal information to:

  • Provide you with quotes and services

  • Schedule and carry out drone jobs

  • Contact you about bookings or safety

  • Send invoices and payment reminders

  • Improve our services

3. What We Collect

We may collect:

  • Your name and contact details

  • Your farm/property address

  • Maps or photos you provide

  • Job-specific information

  • Payment details (where applicable)

We do not collect sensitive information (e.g., health or government ID) unless required by law.

4. How We Collect It

We collect information when you:

  • Contact us or make a booking

  • Fill out a form or submit an enquiry

  • Provide documents or maps

  • Use our website or communicate via email

5. How We Use It

We only use your information to:

  • Deliver services

  • Communicate with you

  • Meet legal and licensing obligations

  • Handle payments and accounting

  • Improve our operations

We never sell or rent your data.

6. Sharing Your Information

We may share your information with:

  • Our pilots, contractors, or employees (as needed to do the job)

  • Trusted service providers (e.g., accountants, cloud systems)

  • Authorities (only when legally required)

Everyone we work with is required to keep your data safe and confidential.

7. Data Security

We take reasonable steps to protect your data, including:

  • Secure digital storage

  • Password-protected files

  • Limited access for staff/contractors

8. Your Rights

You have the right to:

  • Access the information we hold about you

  • Ask for a correction if it’s wrong

  • Complain if you believe we’ve mishandled your data

To do this, contact us directly via the details below.

9. Website & Cookies

If our website uses cookies, it’s only to improve your experience. You can turn off cookies in your browser settings.

10. Updates to This Policy

We may update this policy from time to time. We’ll post any changes on our website.

11. Contact Us

If you have any questions about this policy or your personal information, you can contact us at:

Velterra Drone Solutions
ricky@velterradrone.com.au
0422 255 963
velterradrone.com.au